Haybajee Privacy Policy — Your data is our responsibility

📌1. Introduction

Welcome to Haybajee. Our Privacy Policy explains what information we collect when you use haybajee.com, why we collect it, and how we use and protect it.

Haybajee believes privacy is a fundamental right. As a Bangladeshi user, when you register or place bets on our platform, keeping your personal information completely secure is our top priority.

This Privacy Policy applies to all haybajee services — the website, mobile version, and any future apps. By using the platform, you are agreeing to this policy.

📥2. What Information We Collect

Haybajee only collects information that is necessary to operate the platform, ensure security, and provide you with the best possible service.

2.1 Information Collected at Registration

• Full name (as per National ID)
• Date of birth (for age verification)
• Mobile number (for bKash/Nagad/Rocket verification)
• Email Address (if applicable)
• Current address (for KYC verification)

2.2 Information Collected During KYC Verification

• Copy of national ID or passport
• Selfie or live photo (for identity verification)
• Proof of address (if required)

2.3 Automatically Collected Information

⚙️3. How We Use Your Information

Haybajee uses your information for the following purposes:

1. For account creation, verification, and management.
2. To process deposits and withdrawals.
3. To prevent fraud and money laundering.
4. To provide customer support services.
5. To personalize your betting experience.
6. For responsible gaming monitoring.
7. To fulfill legal obligations.
8. To send you relevant promotions and bonus offers (subject to your consent).

🤝4. Who We Share Your Information With

Haybajee never sells your personal information. However, in limited circumstances, data may be shared with trusted partners:

4.1 Payment Processors

Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They operate under their own privacy policies.

4.2 Technology Service Providers

Selected technology partners providing cloud hosting, cybersecurity, and analytics services may access limited data. These partners are contractually bound to keep all data confidential.

4.3 Legal Authorities

Haybajee may be legally required to disclose data in response to a court order or government investigation.

🍪5. Cookie Policy

The Haybajee website uses cookies — small data files stored in your browser.

5.1 Types of Cookies We Use

5.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

🗄️6. Data Retention Period

Haybajee retains data in accordance with the following policy:

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction details: 7 years (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Betting History: 3 years.
• Log Files: 1 year.

After the specified period, data is securely deleted or anonymized.

🛡️7. Security Measures

Haybajee uses industry-standard technology to protect your data. The key pillars of our security framework are:

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server-level attack prevention.
• Real-Time Fraud Detection: Unusual activity detected instantly.
• Regular security audits: Tested by an independent team of third-party experts.
• Data Masking: Payment information is not stored on Haybajee servers.

⚖️8. Your Data Rights

Every Haybajee user has the following rights regarding their personal data:

🔞9. Protection of Minors' Data

Haybajee strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors.

If a minor has accidentally registered, a parent or legal guardian can notify us and the account will be closed immediately with all associated data deleted.

🔄10. Changes to the Privacy Policy

Haybajee may update this Privacy Policy at any time. The "Last Updated" date at the top of the page will reflect any changes.

Registered users will be notified by SMS or email of any significant changes. Continued use of the platform after a new policy is published will be considered acceptance of that policy.

📞11. Contact & Complaints

For any privacy-related questions or concerns, please contact our Data Protection Team:

We respect your privacy and take every concern seriously. Our goal is to ensure your experience at Haybajee remains safe and transparent.